VSynergize offered very competitive rates and landed the project with the client. This was the client’s first outsourcing project and had to be shown the benefits of outbound telemarketing services. VSynergize recognized during the discovery phase that the client’s message wasn’t resonating with a UAE. audience, so a new top-of-funnel message was created and a targeted plan was created.
VSynergize ramped up and set up a team exclusively for the client, where they selected the agents and trained them. A call script was provided to every agent, where the customer required us to
- Call prospects and inform them about the company’s hot selling products. Our outbound telemarketing agents were to urge customers to buy the products.
- Generate a huge number of leads to enable customer to follow up and close on sales.
- After Success of the Pilot, ramped it up to 90 Seats in a span of 6 months.
Depending on the prospect’s level of engagement, our agents qualified leads and handed them off to the client’s sales team or added them to the pilot lead nurturing campaign. We also defined a clear lead handoff process to ensure consistent follow-up.
“It’s really freed our people up to concentrate on the targets we’re going after and also manage their existing business to a greater extent. It allowed our sales people, especially the newer ones, to grow quicker than they would have.”
– Client Sales Head